Welcome to Housing Trio. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Housing Trio collects, uses, processes, stores, and safeguards your information when you access our website, use our services, submit an inquiry, or otherwise interact with us. By accessing or using the Housing Trio website and services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
A. Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential or Correspondence Address
- Property Preferences
- Buying, Selling, Renting, or Investment Requirements
- Budget and Financing Requirements
- Property-related information submitted by owners or sellers
- Information provided through enquiry forms, registrations, consultations, or communications
B. Technical & Usage Information
- IP Address
- Browser and Operating System
- Device Information
- Website Usage and Interaction Data
- Cookies and Similar Technologies
- Analytics and Performance Data
How We Use Your Information
- Responding to enquiries and requests
- Providing property-related services and assistance
- Connecting buyers, sellers, landlords, tenants, developers, and relevant service partners
- Understanding your property requirements and preferences
- Providing relevant property recommendations
- Coordinating property visits, meetings, consultations, and transactions
- Communicating important service-related information
- Improving our website, services, functionality, and customer experience
- Conducting internal analysis, security monitoring, and fraud prevention
- Sending promotional or marketing communications where permitted
- Complying with applicable laws, regulations, legal processes, and governmental requirements
Sharing of Information
- Property owners, buyers, sellers, landlords, tenants, developers, or other transaction participants
- Trusted channel partners and professional service providers
- Technology, hosting, communication, analytics, and other service providers
- Advertising and analytics providers (Meta, Google and PostHog), as described in Section 05
- Government, regulatory, law-enforcement, or legal authorities where required or permitted by applicable law
Data Security
Housing Trio implements reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.
No method of electronic transmission, storage, or internet-based communication can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.
Cookies & Similar Technologies
- Improve website functionality and performance
- Remember user preferences
- Understand website traffic and usage patterns
- Analyze user interactions
- Enhance the overall user experience
- Measure and improve our advertising
A. Analytics & Advertising Tools We Use
- Meta Pixel and Meta Conversions API (Meta Platforms, Inc.): measure visits, property views, searches, call and WhatsApp clicks, and registrations to list a property, so that we can measure and improve our advertising on Facebook and Instagram. The Pixel runs in your browser and sets cookies (such as _fbp). We also send the same events to Meta from our servers. For registrations to list a property, this includes your phone number, email address and name in hashed (encrypted, one-way) form, never as plain text, so that Meta can match the event to its accounts. Where this feature is enabled in our Meta account, the Pixel may also read contact details entered into forms on our website, in hashed form.
- Google Analytics (Google LLC): measures website traffic and usage, such as pages visited, how you reached our website, searches, call and WhatsApp clicks, property views and registrations to list a property. It sets cookies (such as _ga).
- PostHog: helps us understand how our website is used, such as pages viewed and buttons clicked. It stores an anonymous identifier in a cookie and in your browser's local storage.
- Our own website: remembers your last property search in your browser's session storage, so that the results page can show it. It is cleared when you close the browser tab.
B. Information These Tools Receive
Your IP address, browser and device information, the pages you visit, the website that referred you, the actions listed above and cookie identifiers. These providers process this information under their own privacy policies and may process it outside India.
C. Your Choices
- Block or delete cookies through your browser settings, or use a browser or extension that blocks tracking.
- Manage how Meta uses your information for ads in your Facebook Ad Preferences, and read Meta's Privacy Policy.
- Opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and read Google's Privacy Policy.
- Read PostHog's Privacy Policy.
Disabling certain cookies may affect some website features.
Third-Party Websites & Services
Our website may contain links to third-party websites, property portals, payment platforms, developers, service providers, or other external resources.
Housing Trio does not control and is not responsible for the privacy practices, security, content, or policies of such third-party websites.
We recommend reviewing their privacy policies before providing personal information.
Our pages also load fonts and software libraries from Google Fonts, jsDelivr and Cloudflare (cdnjs). When your browser downloads them, these providers receive your IP address and browser information.
Data Retention
Housing Trio may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and transaction records, resolve disputes, comply with legal or regulatory obligations, and enforce applicable agreements.
When personal information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
Your Privacy Rights
- Request access to personal information held by us
- Request correction or updating of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent for certain communications
- Raise questions or concerns regarding the processing of your information
Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
Housing Trio may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with the revised Effective Date. We encourage you to review this Privacy Policy periodically.